Established in 2006, we are a group of dedicated restaurant professionals, headed by Jeremy Wayne, who all have a background in hospitality. We specialize in mystery dining, which we use to inform our consultancy.
Our reports, using the unique JWA score℠ system, help you maintain and strengthen your business, tell you what you’re doing right (and should be doing more of), what you’re doing wrong, point out the pitfalls before they become disasters, and tell you who your strong and weaker staff members are. Jeremy Wayne personally oversees every report and backs up reports with one-on-one consultation at regular intervals.
Our clients are some of the best independently owned restaurants in London and New York. We help 200 mega-brasseries and 30-seat village bistros equally. Evaluating a hot ‘scenester’, a Soho Italian, a ramen bar or a three-Michelin star temple of haute-cuisine is the same discipline to us.
JWA also offers a menu design and translation service which is second to none.
Additionally, Jeremy Wayne accepts professional speaking engagements, sharing his tips and insights with professionals in the hospitality industry.